Course Overview
It may give you happiness, but may not always be easy when you are promoted as a manager with staff reporting to you. Often you are promoted based on your current skills sets for a job well done and the expectation that you can perform equally well at the next higher level. You might only have seen managerial actions of others to guide you. Sometimes the transition is easy, but more often managers who now face the role of having to direct others and communicate with many different levels and departments can soon find themselves stretched.
This course is designed to help the first time manager ‘fit the pieces together and see the bigger picture’. It is designed to develop the knowledge and skills in the first time manager necessary to manage and supervise staff to ensure the objectives of the organization are met, while developing the team and individuals to enhance their performance. This course will provide you with a thorough understanding of the principles of managerial excellence.
Course Objectives
This intensive two-day course introduces the new manager to the fundamentals of the managerial role. It focuses on
the essential skills of time management, people resource management, leadership skills, performance and change
management.
At the end of the program, each participant will be able to:
• set clear targets for themselves and the team
• communicate with more clarity
• manage workplace behavior
• inspire others to give their best
• give and receive constructive feedback
• manage conflict situations
• prioritize tasks
• delegate tasks
• adapt to change
• lead the team with more effectiveness and confidence
The Course will cover
• The Roles of a Manager
• The Attributes of a Successful Manager
• The Need for Change
• Leading People and Building Teams
• Managing Conflicts in a Team
• Positive Ways to Inspire and Lead
• Communicating Effectively
• Feedback and Performance Appraisal
• Managing Meetings and Managing Time
• Managing Behaviors at the Workplace
• Recap and Conclusion
Who should attend
This Course is ideal for people who have just been promoted
— or are about to be promoted
— to their first front-line management position.
No formal prior management training is necessary.
Training Methodology
This Course will be highly participative with the participants doing exercises under the guidance of the course leader. The training method follows this general pattern:
• Trainer presentation
• Demonstration of the principles through specific examples
• Training exercises
• Syndicate work
• Skill practice/Role play
• Group discussion
• Supported with full written notes to take away
• Action planning by participants to implement back at their workplace
• Management Games
Meet The Faculity
Prof. Veena Kumar
She is a renowned Management Consultant, having 30 years of experience in Corporate Training, Research, Management Education, Consultancy and hiring solutions. She specializes in conceptualizing and executing Customer/Channel/ Employee Satisfaction Surveys developing a CSI, Marketing/Distribution Effectiveness Mapping, and Consumer Behavior & Brand Mapping. Her Consultancy projects include Strategies for future growth, Organizational Effectiveness Audit, Marketing & Branding strategies and a host of Marketing & HR Interventions.
As a corporate trainer, she has been handling experiential training workshops for both Behavioral as well as Sales & Marketing areas for senior, middle & cutting edge level as well.Her interventions have benefited various organizations all over the country. A Post Graduate in Management from Punjab University, Chandigarh, she holds a dual specialization in Marketing and HRD.
She is engaged in conducting training workshops in the Sales and Marketing as well as Behavioral disciplines for organizations like Map My India, Cowi India ,Teri, HCL Technologies Ltd., Cyber Media India Ltd, The Lodhi Hotel , Jabra Innova, HCL Infosystems Ltd., Oberoi Group Of Hotels, , JK Organisation etc
Teaching Experience
She has a very rich teaching experience as a Visiting Faculty to prestigious Management Institutes of Delhi including FMS Delhi University, Infinity Business School, IMT (Both Ghaziabad & Delhi Chapter ) FORE, NDIM, IIPM etc.
She also happens to be a member of the Academic Council of NDIM New Delhi.
She is also an approved faculty for University of Bradford, UK conducting their Management courses in India. She has been teaching a variety of papers in the field of Marketing and getting a consistent feedback of 9+ on a 10 point scale. She has also been a guide since many years for the final year management students working on their dissertations.
Timing of the Course
On Day 1 registration is between 9.00-9.30 am and the training begins at 9.30 am finishing at 5.30 pm.
On the second day training begins at 9.30 am finishing at 5.30 pm.
Registration Fees
One participant Rs.12,000/- Plus Service Tax. which includes lunch, tea, course material etc for Two Days.
For two or more participant from the same organization Rs.11,500/- Plus Service Tax per participant.
Workshop Date/Venue
21st & 22nd September 2016 At India Habitat Centre, Lodhi Road, New Delhi 110003
Registration Procedure
1. Please send confirmation with your Full name ,mobile number, email-id through mail before 19th September 2016.
2. The seats will be reserved after receiving your mail and due mail confirmation will be sent to your mail ID.
3. Payment by cheque/DD in advance in favour of “Strategic HR and Training”. Cheque/Online Transaction details to be sent through email to our Program Coordinator Ms Mohini Email : mohini@strategichrandtraining.com / strategichrandtraining@gmail.com
Seats are confirmed only after receipt of payment.
Please Send the Cheque to our office address D-321 Sector 10 Noida UP 201301
4. Early registration will be appreciated