We are different from the rest of the living world by our ability to think. Each of us encounters many problem-situations everyday and one has to solve the problems effectively. No matter what job you do, or how senior a position you hold, one thing is certain – you will regularly be confronted with problems that have to be solved. Clarity in thinking and analyzing is a boon to a more effective workplace, better relationships and more thoughtful decision making. This course will enable you to use a combination of analytical and creative skills to solve problems using a simple step by step process that can be used in any problem-situation. By using a systematic approach to solving problems you will transform your skills in finding their root cause. You will learn specific analytical tools which will be of great practical value in your worklife.

Course Objectives

After attending the course, participants will be able to:

 explain the principles of critical thinking

 define a decision problem to solve the right problem

 clarify the objective in a given situation

 apply inductive and deductive arguments

 create better alternatives to choose from

 describe how well each alternative meets the objectives

 make effective decisions Who Should Attend?

This course will be of great benefit to executives. It will be useful if executives working in different functions of the organization attend the same program.

Methodology

The course while being instructor-led will be felicitated through case studies, exercises on logic and reasoning skills and simulations.

Course Facilitator

Prof. S D Tyagaraj will be the Facilitator for the course.

Course Outline

Day 1

Session 1:Introduction – Program Structure and thrust areas

– Program Methodology – Introductions of the participants

Session 2: Critical Thinking

– What is Critical Thinking?

– Definitions and Examples,

Practice – Common Fallacies

– Qualities that foster Critical Thinking

– Obstacles to Critical Thinking

Session 3: Being Logical

– Preparing for being Logical

– Basic Principles of Logic

– Argument – Forms of Illogical Thinking

Session 4: Problem Solving

– Defining a Problem

– Clarifying Objectives

– Data Gathering

– Developing Alternatives

– Evaluating Alternatives

– Assessing the Consequences

Day 2

Session 5:Useful Problem Solving Tools

– Assumption Busting

– Brainstorming

– Five Ws and H

– Fishbone Diagram

– Force-field Analysis

– Mind Mapping

– PDCA

– SCAMPER

– SWOT Analysis

Session 6: Decision Making

– Process of Decision Making

– Group Decision Making

– Decision Making under Uncertainty

Session 7: Simulation

– Monte Carlo Simulation

– Process – Discussion on Application Session

8: Forecasting

– Components of Time Series

– Moving Average Method

– Exponential Smoothing

– Regression Analysis

Session 9: Recap

– Recap of Learning in 2 Days

– Reinforcement in areas of interest